Is This Occupation for You?
Are you organized? Do you have good communication skills? Do you like working with people as well as with software to create documents? Combine that with a positive attitude and a career as an administrative professional may be right for you!
Students entering the Administrative Professional program should possess the following:
- Basic knowledge of spelling, punctuation, grammar, and vocabulary
- Pleasant personality and poise
- Aptitude for office/computer skills
- Ability to work well with people
- Associate degree, requiring at least two years to complete. The second year of the program can be completed with a combination of either online or face-to-face classes.
- Day and evening classes
- High school articulation courses accepted
- Financial aid available
- Classes start in August or January
- Modified plan available
- Medical Terminology can be taken as an elective in the Administrative Professional program to open even more doors for medical office positions
At the completion of the program, graduates will be able to do the following:
- Demonstrate effective workplace communications.
- Apply technology skills to business and administrative tasks.
- Perform routine administrative procedures.
- Manage administrative projects.
- Maintain internal and external relationships.
- Model professionalism in the workplace.
Technical Skill Attainment (TSA)
This TSA scoring guide will be used to document your attainment of technical program outcomes for the Administrative Professional Degree. To meet the requirements on the scoring guide, you will be asked to draw upon the skills and concepts that have been developed throughout the program and are necessary for successful employment in your field. Results will be used to inspire continual improvement of teaching and learning in Wisconsin Technical College System. In addition, this assessment will provide feedback to you about your performance.
Employment opportunities are available in a wide range of offices and firms such as health, manufacturing, insurance, education, government, real estate, banking, and others. Possible employment opportunities may include the following:
- Administrative Professional/Administrative Assistant: Prioritizes and performs multiple office tasks for one or several executives and could include arranging meetings/travel, taking meeting minutes, composing correspondence, filing, and supporting other staff.
- Executive Secretary/Secretary: Performs routine clerical and organizational tasks, composes messages, schedules appointments, and supports other staff.
- Customer Service Representative: Interacts with customers on behalf of an organization, provides information about products/services, and responds to customer complaints.
- Office Support Specialist: Works with a variety of software applications; retrieves and enters computer information to assist management in decision-making responsibilities.
- Receptionist: Serves as the front line office person meeting/greeting customers, answering telephones, and performing other general office duties.
- Office Clerk: Completes a broad range of administrative tasks that could include answering telephones, typing, filing, and data entry.
- Information Clerk: Provides administrative and clerical support in a variety of settings, maintains records, collects data and information, and responds to customers' questions/concerns.